We can help you design your own assessment choosing from our databank of questions or you can use existing assessments which cover a wide range of topics – from organisational culture through change readiness, innovation, leadership, brand image, disruption and stress, change, customer satisfaction, taboo conversations to corporate governance among many available.
data -> information -> story -> knowledge
You need to ask important questions of your staff, stakeholders and customers. But the problem is you KNOW that they’ll probably only tell you what you want to hear. This is why you should work with us as your partners in web-based survey assessments.
We provide real-time analysis so you can see how respondents are engaging with the questions. When the survey is completed, we provide you with basic statistics and a full report including recommendations on how you can best effect desired change using the responses.
As an option, we can also provide cutting-edge data mining of the responses to help you engage better with what your target audience is thinking and feeling.
We provides well-formulated surveys that get to the heart of what people really think and feel about their relationship with your organisation and brand. Not only does this give you potent indicators about how to tailor your workforce, product or service, it also uncovers the kind of innovations that can help make vital improvements.
People are more honest, freer to give spontaneous and genuine feedback than if you were to ask the questions yourself. This is especially the case if you are wanting feedback from your own staff. Responses are anonymised by default so respondents can feel free to share their perceptions.
How we work together
- We design and formulate survey questions in collaboration with client
- We have a database of questionnaires that can be adapted to your needs
- Once agreed, questions are implemented and the report-back system tested
- Invitations, reminders and completion thank you emails are sent to participants automatically.
- You have access to real-time statistics and feedback from the survey launch so you can keep up-to-date
- Full reporting and actionable recommendations based on the feedback are presented to client.
Assessment Categories
- Customer service improvement, system improvement and innovation ideas
- Product and brand testing
- Change management
- Corporate Culture and Knowledge Management
- Employee engagement and satisfaction
- Team empowerment
- Leadership, exco and management development using the 360/180 assessment
- Product and service delivery customer attitudes and engagement
Benefits
- Creates confidence and involvement
- You get to hear what you need to hear
- Shows you´re interested in people’s opinions and ideas and that you’re prepared to listen and interact
- Streamlines product and service delivery
- Finds novel solutions
- Establishes on-going conversations with employees and customers to benefit the organisation
Technology
- Surveys work on all popular browsers and smartphones
- Survey reports are updated as responses arrive and are available to client at any time
Our Surveys
The following include just some of our surveys:
- Culture and cultural innovation surveys
- Virtues Workshop (On-line) can be used to map your organisational virtues ecosystem
- Change readiness surveys that can tell you the easiest parts of the organisation in which to implement change
- SHEQ surveys (Safety, Health, Environment and Quality)
- Leadership,360/180 and management feedback surveys
- Teamwork empowerment surveys
- Customer perception surveys for product, service and company image
- Organisational reputation surveys
- Organisational Change Readiness assessment
- Customer / organisation relationship assessment
- Corporate Governance Assessments
Views: 99