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A paradigm is a self-consistent set of ideas and beliefs which acts as a filter, influencing how we perceive and make sense of the world. Examples of paradigms include – how to make bread, what a bed looks like, the characteristics of a chair that lend the idea of “chairness”, how we treat sick people […]
Leaders and those in the healing professions are often able to help people understand and appreciate their personal narratives. In effect, the leader or healer is given powers of authorship (authority) over the personal mythologies. The leader helps them interpret a set of circumstances in a more positive, empowering light. Doing this creates a new […]
This story was developed for a large organisation that had, at the time, a number of IT outsource partners that needed to work together more efficiently within the same infrastructure. Everyone had a very different view of “what was going on” and there were frequent conflicts and system problems. Rationalisation and downsizing was in the […]
Exactly how to portray the human mind has preoccupied philosophers for centuries and more recently psychologists, educationalists and physiologists have contributed to the debate. [technology creates new metaphors, tools to manipulate our experience that create our stance towards the world]. With the advent of information and communications technology, the brain has been compared to a […]
“I once had a really great idea and sent it in an email to the MD but it was ignored. That’s why I’m not going do anything innovative again” I have heard stories like this on many occasions and the association between innovation – or the lack of it – has become clear in my […]
There’s a lot more talk happening around gamifying, gamification and game design and how the approach of gamifying can increase customers, boost morale, reduce churn and stimulate liking behaviour. Loyalty cards, bonus points, free offers and any story designed to make you feel different about an organisation, product or service is an attempt to co-opt […]
“if you are not failing at something you aren’t learning anything new” When most of us were at school failure was seen as something that was negative, should be avoided and often worth punishment. And yet most learning theorists agree that it is only through failure that we really learn – as opposed to just […]