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change management conflict management leadership organizational storytelling workshop

Creative Conflict Management

Conflict manifests in many ways in an organization. At times it rises to the surface in the form of defensiveness, disagreements or uncooperative behaviour. Most of the time, however, it remains hidden and is evident from symptoms such as poor morale, high staff turnover and absenteeism, lack of enthusiasm, alternative forms of organisational communication embodied […]

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conflict management facilitation technique

Story and conflict

Conflict is an essential element of story; without it, there’s no real framework around which to develop a story. Without conflict, there is no need for a hero and no reason to change. It is not surprising that conflict in an organisation is normally seen as something to avoid at all cost. What sane person […]

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Conflict first aid

While conflict is normal and natural in organisational and community life, many people experience difficulties in engaging conflict situations because of the emotions and “feelings” conflict brings up. Here are some ideas and approaches that will help you transform the way you feel about it: How do you frame conflict? Is conflict scary and to […]

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leadership

Removing No. One

They say that power is the ultimate aphrodisiac, that absolute power corrupts absolutely but no-one talks about the idea that power is addictive.

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change management conflict management thinking skills Uncategorized

Coffee and change management

In almost every corporate environment in which we work, I often see computerised employee card activated coffee percolators and espresso machines on every floor. I’ve often wondered why caffeine is so much part of corporate culture and how people casually adopt the language of café society into everyday conversation. I often hear ‘Let’s meet over […]